- Ready-to-Ship Orders: These orders will be packaged with care and shipped within 1-3 business days from the date of purchase. You will receive a confirmation email once your order has been shipped.
- Shipping Costs: Shipping costs are calculated based on weight, distance, handling and the number of items in the order. The more items, the higher the shipping cost.
- Made-to-Order Items: These items will be produced and shipped within 4-8 weeks of purchase.
- Shipping Pottery: Shipping pottery can be expensive due to its weight or the size of the shipping box. We are a small business and do not receive shipping discounts, however, we use recycled materials to reduce shipping costs and minimize our carbon footprint. The shipping cost listed is either the actual cost or even slightly discounted. In the case of a significant overcharge, a refund will be provided.
- Delivery Times: Delivery times cannot be guaranteed. Orders typically arrive within 5-7 business days in EU and 10-15 business days in the USA. If you need an item by a specific date, please contact us before making a purchase to discuss upgraded shipping options.
- Customs and import taxes Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.